Refund policy
Returns & Exchanges Policy
We want you to be satisfied with your purchase. If you are not completely happy, you may request a return or exchange under the following conditions.
Return Window
Returns and exchanges are accepted within 3 days of delivery.
Eligibility for Returns & Exchanges
To be eligible for a return or exchange, items must:
- Be unused, unwashed, and unworn.
- Be returned in their original condition with all tags attached.
- Be free from stains, odors, damage, or alterations.
Return Shipping Fee
A flat ₹200 return shipping fee will be deducted from your refund amount or charged during the return process.
Non-Returnable Items
We do not accept returns or exchanges for:
- Products damaged due to misuse or improper handling.
- Items returned without original tags.
- Products requested for return after the 3-day return window.
Refunds
Once the returned item is received and inspected, the refund will be processed to the original payment method. Processing times may vary depending on your payment provider.
Exchanges
Exchanges are available subject to stock availability. Customers may request an exchange for:
- Incorrect size received.
- Manufacturing defects.
- Wrong item received.
If the requested replacement is unavailable, a refund will be issued.
Damaged or Defective Products
If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with clear photos of the issue.
Contact Us
For any return, refund, or exchange inquiries, contact us at:
